Accessibility Statement
Accessibility Statement for Themugly.com
Themugly.com is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Measures to Support Accessibility
We take the following measures to ensure accessibility of themugly.com:
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We integrate accessibility into our procurement practices.
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We perform periodic manual and automated audits of our website.
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We prioritize accessibility as a core part of our web development and design.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Themugly.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard (often due to third-party apps or legacy theme code).
Feedback and Contact Information
We welcome your feedback on the accessibility of our store. Please let us know if you encounter accessibility barriers:
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Phone: (407) 900-9914
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Email: sales@themugly.com
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Mailing Address: 500 N Dixie Hwy, Unit 9, Hollywood, FL 33020
We aim to respond to accessibility inquiries within 2 business days and will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you.
Formal Complaints
If you find that a certain part of our website is not accessible, we ask that you contact us first so we can rectify the issue immediately. Our goal is to provide a seamless shopping experience for all customers.